The payment option doesn’t work. Help!

Issues when paying? 

If you have trouble making a booking or during the checkout process, please try:

→ using another browser (Mozilla, Google Chrome...) - Internet Edge causes sometimes problems

→ using a private tab (incognito in Chrome + private in Safari)

→ clearing the cache (Ctrl+F5 while on a laptop/desktop)

 Further troubles occurring during the checkout process can relate to your card or bank. Possibilities can include:

→ the card has insufficient funds

→ the card threshold has been reached

→ the card is blocked by the bank in Europe and cannot be used on a French website

→ it is a special card (company card / prepaid)

→ the bank has a technical issue

Please try in those cases with another card and/or contact your bank to unblock the transaction or try Paypal. 

Contact us, if you are still having issues when paying.

Send us an email to support@manawa.com

Call us:  Monday to Saturday from 9:30 a.m. to 5:30 p.m.