How to cancel a confirmed reservation?

Created by Tom B, Modified on Fri, 4 Apr at 12:07 PM by Tom B

Check the cancellation policy for the booked activity. You can find this information on the activity page or in your confirmation email.
If your cancellation meets these conditions, we can proceed with a refund based on the payment method used (refund, cancellation of the bank authorization, re-crediting of a gift card, or reactivation of a gift voucher).
Contact us by email at support@manawa.com, providing your reservation number (available in the confirmation email).
If your cancellation is past the deadline and we cannot process a refund, we recommend contacting your travel or health insurance for potential coverage.